Privacy Notice for Community Care Live 2021

1. Introduction

What Works for Children’s Social Care and its affiliates, subsidiaries and related entities (“WWCSC”, “we”, “our”) is committed to protecting the privacy and security of the personal data we collect about evaluation participants (“you/your”). 

The purpose of this privacy notice is to explain what personal data we collect about you when we collect data from you at the Community Care Live Event at the Business Design Centre. When we do this, we are the data controller. 

Please read this privacy notice carefully as it provides important information about how we handle your personal information and your rights. If you have any questions about any aspect of this privacy notice you can contact us using the information provided below or by emailing us at

2. Personal data we collect

  • Your name 
  • Your telephone number
  • Your email address 
  • Your job title
  • Your job role
  • Your Social Worker Number (if relevant to your role)
  • Whether you are a student (if relevant)
  • The organisation you work for or are visiting from 
  • The type of organisation you work for (industry sector)

3. How we collect information about you

  • Via an internet connected tablet device with an internet connection to an online form.
  • From the event organiser when we scan your exhibition pass.

4. Purposes for which we use personal data and the legal basis

4.1 Purpose4.2 Lawful Basis for Processing
To send you our newsletter and/or other relevant email updates including, but not limited to, our research, publications, and information about our activities as a charitable organisation.We will only process your personal data based upon the consent you have given us to conduct this activity.
To understand who has attended our stand at the Community Care Live Event so we might adapt our messaging and ability to attract people to future stands at other events.The lawful basis we shall be relying on is the legitimate interest of the Data Controller. Where we rely on our legitimate interests, we will always make sure that we balance these interests against your rights.
For us to send you (with a focus on Social Workers) invitations to be part of polling activities we conduct so we might use your answers to understand the important issues faced by children in social care and to inform future research activities we conduct.
To invite you to relevant free training and events we hold.
If relevant to your role and field of expertise, to ask you to consider participating in a research programme we are conducting (we will always ask for consent for participation). 

5. Sharing your data

We will never share your data outside of the UK.

Any data shared with the below categories of recipients is the minimum necessary for the task they have been instructed to carry out on our behalf or in conjunction with us. Each category of recipient is subject to pre-approved review to ensure comparative technical and organisational measure for keeping the data secure.

  1. Data collection platforms (such as our website based on WordPress)
  2. Emailing platforms (such as MailChimp)
  3. Research partners should you agree to a request for participation in a research programme we are conducting.

There may be scenarios where we are subject to a legal obligation to disclose or share your personal data, such as with law enforcement agencies, regulatory bodies or public authorities in order to prevent or detect crime. We will only ever disclose your personal data to these third parties to the extent we are required to do so by law.

We may also share your personal data if we choose to sell, transfer, or merge parts of our business and/or group, or our assets in the future. Or we may seek to acquire other businesses or merge with them. During any such process, we may share your data with other parties. We will only do this if they agree to keep your data safe and private. If a change to our group happens, then other parties may use your data in the same way as set out in this notice.

6. How long we keep your data

For the purposes described in this notice we shall retain your personal personal data for a minimum of two years where you have not unsubscribed from the emails we are sending you or you have not interacted with us. When you have not interacted with us after this period we will make contact with you to ask if you still wish to be contacted by us and are happy for us to retain your personal data for a further two years.

7. How we protect your data

We implement appropriate technical and organisational measures to protect data that we process from unauthorised disclosure, use, alteration or destruction. Data protection assessments are conducted for each research project and all recipients of data used within any research data. 

We will always keep these under review to make sure that the measures we have implemented remain appropriate.

Any personal data is not subject to any automated decision-making.

8. Your rights and options

You have the following rights in respect of your personal data:

  • You have the right of access to your personal data and can request copies of it and information about our processing of it. 
  • If the personal data we hold about you is incorrect or incomplete, you can ask us to rectify or add to it. 
  • Where we are using your personal data with your consent, you can withdraw your consent at any time. 
  • Where we are using your personal information because it is in our legitimate interests to do so, you can object to us using it this way. 
  • Where we are using your personal data for direct marketing, including profiling for direct marketing purposes, you can object to us doing so.
  • You can ask us to restrict the use of your personal data if:
    • It is not accurate,
    • It has been used unlawfully but you do not want us to delete it,
    • We do not need it any-more, but you want us to keep it for use in legal claims, or
    • if you have already asked us to stop using your data but you are waiting to receive confirmation from us as to whether we can comply with your request.
  • In some circumstances you can compel us to erase your personal data and request a machine-readable copy of your personal data to transfer to another service provider.
  • You have the right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

If you wish to exercise your rights, please contact us at

9. How to Complain

You can also lodge a complaint with the Information Commissioner’s Office. They can be contacted using the information provided at:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113ICO website:

10. Contact us

If you have any questions, or wish to exercise any of your rights, then you can contact:
Event: Community Care Live
Organisation: What Works for Children’s Social Care
Address: The Evidence Quarter, Albany House, Westminster, SW1H 9EA
Phone: 07773 647480

Alternatively, you can email us at

11. Changes to this privacy notice

We may update this notice (and any supplemental privacy notice), from time to time as shown below. We will notify you of the changes where required by applicable law to do so.

Last modified 06 October 2021